By making a reservation the following terms and conditions are considered to be agreed upon between FeelPorto and the customer:
All fees and costs incurred by bank wire transfers from the customer to FeelPorto and its affiliates shall be at the sole responsibility of the customer.
All prices, fees, deposits and rents are understood to be stated in and to be paid for in Euro (€) unless agreed upon otherwise prior to booking.
FeelPorto shall not be responsible for any travel delays.
The reservation shall be confirmed after FeelPorto has received the deposit from the customer.
The customer shall receive all instructions concerning his arrival and rented apartment at the time the deposit is received.
The stated rate is valid for number occupants only. No greater number is permitted without written approval from FeelPorto. Any extra occupant is subject to pay the extra person fee with an extra charge of €25,00 per night.
It is the responsibility of the customer to communicate any date or travel changes, changes in numbers of occupants or cancellations prior to the agreed date of arrival. While FeelPorto will make every reasonable effort to accommodate changes; all requests are always subject to availability.
Cancellations shall remain free of charge up to 30 days before the agreed arrival date. Rentals cancelled between 29 to one 1 day(s) of the agreed arrival date shall be subject to a penalty of 50% of the full rental price. FeelPorto will attempt to rent the apartment otherwise and should FeelPorto be successful in renting the apartment for the same or higher rate to different customers no penalty shall be due.
Cancellations on the day of arrival are subject to a penalty of 100% of the full rental price.
The reservation payment it's not reimbursable.
When a cancellation it's performed, the reservation deposit money it's not refundable at any time.
The customer is obliged to exercise care and caution whilst using the apartment and its equipment. Any damages, intentionally or unintentionally, are at the liability of the customer and have to be communicated to FeelPorto before the agreed departure date.
The customer agrees to keep all noises to a minimum after 22:00 / 10 PM.
All linen and towels remain the property of FeelPorto. These items are available for purchase upon request.
A two hundred Euro (€200,00) safety deposit is due in cash upon receiving the keys to the rented apartment. This deposit will be refunded in full and cash upon departure provided no damages have been found or extraordinary cleaning is deemed necessary.
Any damages exceeding the safety deposit value will be billed to the customer.
FeelPorto reserves the right to cancel any reservation if the rented apartment is deemed unfit for occupation due to technical faults, natural disasters, unrest or acts of god. Such cases shall be communicated immediately and the customer shall receive a full refund. FeelPorto shall not be responsible for any other costs to the customer stemming from such cancellation.
The guest is accepting these terms and conditions at the time that transfers the reservation deposit into the FeelPorto account.